Learn about our transparent process for cancelling digital services, ongoing SEO campaigns, monthly maintenance plans, and custom development projects.
Welcome to Grow Trusted ("Company," "Grow Trusted," "we," "our," or "us"). This Cancellation Policy explains how clients may cancel services, projects, subscriptions, or recurring plans purchased through https://growtrusted.com.
Our goal is to maintain a fair and transparent cancellation process while protecting both our clients and the resources dedicated to each project. By purchasing or using our services, you agree to this Cancellation Policy.
This policy applies to all professional services provided by Grow Trusted, including:
Clients may request cancellation at any time by contacting our support team with required order details. Cancellation requests become effective only after written confirmation from Grow Trusted. If cancellation occurs before any project planning or resource allocation has started, it may be approved, with refunds handled per our Refund Policy.
Once work has started, clients remain responsible for payments covering completed work, design/development hours, research, planning, third-party expenses, and purchased licenses. Specific milestones or completed activities across design (wireframes, UI/UX) and development (frontend, backend, API integration) cannot be reversed or cancelled without settling incurred costs.
Ongoing SEO campaigns and monthly maintenance plans can be cancelled before the next billing cycle, though completed work remains fully payable. For recurring subscriptions, future charges stop upon cancellation, but existing invoices and delivered services remain unaffected.
Grow Trusted cannot cancel or refund third-party provisions like domains, hosting, SSL, or software licenses. Extended client unresponsiveness may result in project pausing or closure. Furthermore, Grow Trusted reserves the right to terminate services for non-payment, security breaches, policy violations, or team abuse.
Upon cancellation, outstanding dues remain payable and project files are handed over based on account status. Cancelled projects can be reinstated subject to review and new quotations. Force majeure events and refund eligibility guidelines continue to apply alongside periodic policy revisions.
If you have any questions or wish to submit a cancellation request, please get in touch with our support team.
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