Refund Policy

Welcome to Grow Trusted ("Company," "Grow Trusted," "we," "our," or "us"). This Refund Policy explains the conditions under which refunds may or may not be available for the professional services offered through https://growtrusted.com.

Our services are primarily customized digital solutions. Because every project involves planning, research, design, development, technical expertise, and dedicated resources, refunds are subject to the specific conditions outlined below. By purchasing any service, you acknowledge and agree to this policy.

01. Services Covered

This policy applies to all professional services provided by Grow Trusted, including:

02 & 03. General Policy & Eligible Refunds

We strive for complete customer satisfaction. If you encounter any issue, contact us first so we can make reasonable efforts to resolve it. Refund requests may be approved strictly in situations such as duplicate payments, verified internal billing errors, projects that have not yet started, or if Grow Trusted is unable to deliver due to internal limitations.

04. Non-Refundable Services

Unless required by applicable law, refunds are generally unavailable for completed projects, delivered websites, approved designs, custom code, performed maintenance, delivered SEO reports, audits, consultations, graphic designs, third-party software costs, licenses, domain registrations, web hosting, or SSL certificates.

05 - 07. Customized Services, SEO & Development

Once custom work commences and resources are allocated, refunds are evaluated based on time invested, progress, and completed deliverables. Because SEO results depend on external search engine factors, completed SEO work and specific ranking outcomes are non-refundable. Website development milestones remain payable once work has begun.

08 - 10. Monthly Services, Cancellation & Third-Party Costs

Recurring monthly services can be cancelled before the next billing cycle, but current period payments are non-refundable. Upon client cancellation, completed work and third-party expenses remain fully payable. Grow Trusted cannot refund direct payments made to external third-party providers (such as domain registrars, hosting companies, or API vendors).

11 - 13. Chargebacks, Processing & How to Request

Please contact support prior to initiating chargebacks to avoid account suspension or legal action. Approved refunds are issued via the original payment method, subject to external banking processing times. To submit a request, provide your full name, registered email, invoice/order number, service purchased, payment details, and detailed reasoning to support@growtrusted.com.